SPAIN AND PORTUGAL:
Shipments will be free for orders over 80€ VAT INCLUDED (shipments to Spain and Portugal peninsula) except for shipments of tables, robots, fences and other items with a higher volume and destined for Ceuta, Melilla, the Balearic Islands and the Canary Islands in which you We will make a budget as tight as possible.
For shipments of less than 80€, the freight will be as noted in the following table.
Spain Peninsula: € 6.90.
Portugal Peninsula: € 6.90.
Balearic Islands (Mallorca): € 8.
Balearic Islands (Menorca, Ibiza): € 8.
Canary Islands: It depends on the product to be sent (consult).
Transportation of your package:
Packages are sent depending on the destination and volume or weight by different companies:
NACEX or GLS: For packages of less than 5kg and small volume. (Delivery in 24/48 hours in Spain and Portugal peninsula)
TDN OR GLS: Packages of more than 5kg or with a large volume (tables, fences, robots etc ...) (Delivery from 1 to 4 days depending on the population). Transportation included to the door of the home at street level (does not include climbing stairs, plants and the like).
POST: Packages to the Canary Islands, Ceuta, Melilla and international shipments. (Delivery depending on the island and delivery population between 3/6 days.
Once your payment is received, your package will be prepared and shipped.
The delivery time is the next working day before 7:00 p.m. for all orders processed before 12:00 p.m. and destined for Spain peninsula and Portugal peninsula, except for the most voluminous products or more than 5kg that will be sent Between 1 to 4 days for Spain and 4-6 days for Portugal, for this kind of shipments (tables, fences, etc.), the order to leave that same day must be placed before 10:00 a.m. For orders destined for the Canary Islands 2-5 days (for packages of less than 2kg) for packages of more weight it varies depending on the island.
These deadlines may vary depending on whether they are holidays or the order is placed on non-working days or on Fridays, since on Saturdays and Sundays there are no deliveries or collections.
If for any reason your product is not in stock in our warehouses, we will quickly contact you to communicate delivery times or help you find a similar product.
SHIPMENTS within the EUROPEAN UNION by GLS, CORREOS or other COURIER AGENCY (depends destination):
Shipping will be free for orders over 120€ in the following countries: France, Germany, Belgium, Austria, Italy, Luxembourg and the Netherlands. If the shipment is less than 120€, the shipping costs will be 8.90€.
For the rest of the countries of the European Union, the shipping costs vary according to the destination country, the cart will calculate it automatically.
INTERNATIONAL SHIPMENTS outside the EUROPEAN UNION by CORREOS, DHL, FEDDEX, UPS or other Courier:
The shipping costs vary according to the destination country, the cart will automatically calculate it according to the destination, weight and volume of the package.
ITEMS NOT AVAILABLE FOR INTERNATIONAL SHIPPING:
Due to the weights and volumes of certain items, we do not ship internationally for the following products: tables, robots, towel racks, fences, returnboards, and other heavy items. These articles are only available for Spain and Portugal peninsula.
Some products may have different prices depending on the destination country and if they include taxes or are exempt from taxes (countries outside the European Union), please, to know exactly the price of the products and the shipping cost and if it is available for your country register on our website (register here) and once registered add to the cart all the products you want to buy and you will see in the cart the total amount of the products and the shipping costs depending on their weight / measurements and country of destination . These amounts include 21% of the Spanish VAT tax if the shipment is within the European Union. If you are a resident of the Canary Islands, Ceuta, Melilla or a country not a member of the European Union, once registered in our system, the cart will deduct 21% taxes on all products.
If you register as a user, you can also earn loyalty points that can be redeemed for less in your next purchase transactions during the 6 months after the date you obtained them.
By postal mail (CORREOS) for orders from islands of Spain and islands of Portugal (3-5 days) and orders outside the European Union (8-30 business days), you have to pick up the package at your local post office. Ask by email for more information about shipping to your country, firstname.lastname@example.org.
By NACEX EXPRESS, GLS or another express transport company depends on the country of destination. Shipments to Spain and Portugal (24h-48h) and for orders from the European Union except some countries please ask (2-6 days).
IMPORTANT: When calculating delivery times, exclude the day the order is placed, weekends, and certain shipping holidays.
Please note that these delivery times are estimates only and we cannot guarantee delivery times for international orders. Delays can occur if we need to verify your order or in the event of adverse weather conditions or other company or customs delays. Please note that we send tracking information by email, while the Postal Service tracking information provides only limited information.
IMPORT FEES AND TAXES:
Depending on the country of destination of the order, it may be subject to certain import customs, duties and taxes by your country at the time of delivery. These charges are not included in the prices and shipping costs of your order in VSport. As a registered importer, you must comply with local laws and regulations and pay all applicable duties, taxes and fees if they are required upon delivery. Therefore, we recommend that you contact your local customs office for an estimate of the applicable taxes and duties that may be charged upon delivery and for more information.
IMPORTANT NOTE ON DELIVERY: Upon receipt of the merchandise, check the number of packages and the condition of the packaging, as well as the merchandise, and if possible, open the package in front of the carrier and check that it has not suffered any damage during transport. and everything is correct and if it is not possible to open the box in front of the carrier, you must write down on the carrier's proof of delivery "Pending review of hidden damage" and if you see any damage to the packaging, no matter how small, leave a record when you sign the delivery note according to the carrier (either on paper or electronic device) and write next to the signature that "The packaging is damaged", since if you accept and sign without communicating anything you will be accepting that you received the merchandise correctly and the transport agency will exempt your responsibility for possible damage to the merchandise and VS SPORT will not be able to take responsibility for any subsequent claim. If I left a written note to the carrier that the packaging was damaged or that it was pending to check hidden damage, then you can correctly check the merchandise once in your possession in case it had been seriously damaged in transport, check the possible damage before 24 hours from the delivery of the same since we are not responsible for any type of claim if these indications are not taken into account exactly as indicated, likewise you must keep all the original packaging for a possible return (box and interior foams of the table, wooden pallet and protective chipboard on the cardboard). Failure to comply with this stipulation will cause VS SPORT S.L.L to avoid any responsibility. Transport included to the door of the home at street level (does not include climbing stairs, steps, plants and the like) Keep in mind that the table is lying on a wooden pallet and at least 2 or 3 people are needed to handle it, so we recommend that you open the box and assemble it so that it is easier for you to transport it